Important Info:

Promsgalore.com is conveniently located in New York City, minutes from your favorite prom dress designers.
We only ship brand new dresses.
We do not ship items that have been tried on by hundreds of customers.
No one can ship faster than we can! Orders that are placed by 2pm will be processed and shipped out by 5pm (Monday - Friday).

DESIGNERS	ORDER BY:	SHIPS OUT:
DAVE AND JOHNNY	2PM E.S.T	5PM E.S.T.
FAVIANA	2PM E.S.T	5PM E.S.T.
FLIP	2PM E.S.T	5PM E.S.T.
JOVANI	2PM E.S.T	5PM E.S.T.
SCALA	2PM E.S.T	5PM E.S.T.
TERANI PROM	2PM E.S.T	5PM E.S.T.
YOCHI	2PM E.S.T	5PM E.S.T.

Q. How long will it take for my order to ship?
A. Designers such as Jovani, Faviana, Flip, Dave and Johnny,La Femme, GiGi, Ariella and Terani will be shipped out by 5pm Monday thru Friday. Please note: For your protection we must verify all billing information before we ship. All other designers can take 1-3 business days to ship out depending on whether the item is in stock. Shipping can always be expedited for an extra cost.

Q. When can I place my order?
A. You can place your Promsgalore.com order 24 hours a day online or call us during our business hours to place the order over the phone.

Q. What happens when I order a dress that is not available?
A. When a dress is not available to ship out immediately, we will notify you and let you know when the item will be available. You may call or e-mail us to confirm or decline this delayed date.

Q. Do you ship internationally? How much does it cost and how long does it take?
A. Yes, we do. We do not accept international credit cards, however we do accept Paypal. USPS Shipping is a flat rate of $35.00 and shipping time is approximately 3-7 business days.

Q. What type of shipping options do you have available?
A. Promsgalore.com ships
• FREE Fed Ex Standard Ground
• Three Day
• Two Day
•

Q. I selected Next Day Shipping, but my order was not delivered to me Next Day. Why is that?
A. It takes 1-2 business days for orders to be processed. Thus, even if you have selected
Next Day Shipping, your order is not guaranteed to be delivered by the next day.
However, if you have an urgent weardate, feel free to contact us at Help.PromsGalore@gmail.com to find out if we can ship your order in time for your
weardate.

Q. Do you ship outside of the United States?
A. Yes, we ship outside of the United States.

Q. What forms of payment do you accept?
A. Promsgalore.com accepts:
* American Express
* Discover Card
* MasterCard
* Visa
* Paypal payments